Spectacular views from the cabin and thermal pools.

The dining experience was painfully disappointing. It took forever for the staff to take our orders, and when the food finally arrived, it was cold, lacking flavor. I was expecting much better meals based on what was advertised, but it felt like a total letdown, especially given the hotel's ambiance.

Curiosity got me

I was captivated by the beauty of my surroundings—the gardens humming with activity, and the warmth of our cabin’s private thermal pool made every moment special. The attentive staff ensured we had everything we needed while we enjoyed a fascinating guided tour, feeding hummingbirds. It was a truly magical experience!

Both a hit and a miss

The thermal pools are a true sanctuary, with stunning views at night under a starry sky. The friendly staff made the experience even better with excellent service.

The altitude is challenging, and the rooms felt cramped. navigating around belongings was tough. Even the dining area struggled with heating on cold nights.

i almost thought this place was okay until i saw that my room was not only cramped, but also lacked any extra touches, like a welcome gift for my expectations. and don’t even get me started on the dining options—it’s a total joke compared to what’s advertised! disappointing, to say the least.

Feeding hummingbirds daily!

The thermal waters were a real treat for our family, especially with our little baby. We enjoyed relaxing by the outdoor pool after exploring the breathtaking views around. It’s a perfect spot for the kids with exciting nature experiences.

My kids wished for better heating in the rooms.

I had a wonderful stay soaking in the lovely thermal pools while enjoying the stunning mountain views. The gardens filled with hummingbirds provided a unique experience. The staff was attentive, ensuring we had everything we needed during our stay.

Dining options were limited.

This was a prime choice for short visits in Gallinazo (Caldas), offering real value for money. I loved the thermal pools, especially while enjoying the beautiful mountain views. For those driving, consider checking road conditions ahead of time to avoid any surprises.

The cabin felt like a cozy escape with stunning views it was fun to feed the hummingbirds on a guided tour. Staff was super attentive providing everything we needed during our stay.

It was a bit chilly at night and navigating around the cabin could be tricky with limited heating.

The location is stunning, nestled among mountains with breathtaking views and abundant hummingbirds. The food included delights like fresh cheese bread, elevating the dining experience throughout my stay. However, navigating the premises was a bit challenging, especially with the altitude adding to fatigue. Additionally, while the thermal pools were a highlight, the crowded common areas sometimes made it difficult to fully enjoy the serene environment.

my stay at termales del ruiz was fantastic! the stunning views and therapeutic pools really gave me the perfect escape after my previous visit to manizales. the food was excellent, offering delicious options that made my experience even more enjoyable.

the limited dining options were disappointing.

Had a magical night soaking in the thermal pools while stargazing. simply incredible! However, the dining experience was a letdown with limited options compared to the website's claims.